CLIENT: RENOWN HEALTH
Renown Health is northern Nevada’s largest nonprofit health network and a nationally recognised healthcare leader. Renown Health delivers excellence in healthcare with a dedicated staff of over 7,000 employees, modern facilities, state-of-the-art technology, a commitment to quality care, and a role in educating future physicians and nurses.
DELIVERING ON THEIR MISSION
Have you ever wondered how organisations ensure their teams deliver on their mission and make a difference in their communities? Renown Health, northern Nevada’s largest not-for-profit health network, has found a way to do just that – by incorporating relationship intelligence into their culture with the help of the SDI® assessment.
BUILDING A CULTURE OF COMMUNICATION & COLLABORATION
For over a decade, Renown Health has integrated the SDI and its relationship intelligence insights into its in-house training and development programs. The assessment helps team members understand their motives and strengths and those of their colleagues to improve their self-awareness, relationship awareness, and ability to work effectively together. For instance, during their new people leader onboarding and leadership development programs, participants complete the SDI assessment. This helps them understand why they do what they do and how they can use their strengths to achieve their desired results.
Nicole Petersen, Manager of Organisational Development at Renown Health, says knowing how to interact with people is crucial to their work. “All of our programs start with going through the SDI and really understanding our motivations, how we show up, and how other people show up differently than us. I think the strengths and overdone strengths are key to that.”
The SDI is also used to help build positive relationships in new and existing teams, improving collaboration and productivity, and helping navigate conflict. “We just want to set the groundwork for building a new team. They’re in that forming stage, or we have a team that’s maybe storming and not connecting productively. So, we’ll use the SDI to help them understand each other better and move through some of those conflicts,” Petersen explains.
Incorporating relationship intelligence into the flow of work has created a common language that is now a part of Renown Health’s culture. “We know that we have to collaborate to deliver results. And so that’s why it often is the start of our programs or training or classes. If we can’t communicate effectively, if we don’t collaborate effectively, and if we can’t even express our point of view effectively, it makes it really hard to do great work,” Petersen says.
“All of our programs start with going through the SDI and really understanding our motivations, how we show up, and how other people show up differently than us. I think the strengths and overdone strengths are key to that.”
NICOLE PETERSEN
To learn more about the Strength Deployment Inventory click here.
Subscribe to our YouTube Channel to watch more videos.
If you want to learn more about the human capabilities that support high performing workplaces, subscribe to our newsletter.
