Become a Certified Trainer
Certification enables organisations to scale capability by certifying internal trainers to deliver proven learning programs in-house. The result is high-impact development that is embedded across teams and leaders - consistently and at scale.
Build lasting capability through certifying internal trainers
Looking to strengthen the impact of your change initiatives and people development programs? Certifying internal leaders and trainers to deliver proven, evidence-based training is one of the most effective ways to embed crucial skills, drive behaviour change, and achieve sustainable results.
Benefits of certification
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Succeed as a Certified Trainer
Ongoing support and resources
As a certified trainer, you gain ongoing support designed to help you confidently deliver training, embed learning, and sustain behaviour change across your organisation. You’ll have access to our training platform, a comprehensive suite of training resources, and a community of practice with other internal trainers.
Your certification also includes continued access to expert support and regularly updated resources, ensuring you stay current as new tools, insights, and materials are released. This ongoing enablement helps you maintain quality, consistency, and impact as your internal training capability grows.
Certification is available in:
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Trainer certification
Why become certified?
Crucial Conversations for Mastering Dialogue
Why become certified?
Becoming certified allows you to guide others in developing the skills they need to succeed. You will gain the knowledge and confidence to teach crucial concepts that positively impact your organisation’s culture and performance.
By certifying internal leaders and employees, your organisation can implement training in a cost-effective and efficient manner. Certification also equips you with the tools to customise the training to your organisation's specific culture and challenges. This tailored approach leads to more effective skill development and better results.
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Certification process
Crucial Influence
Trainer certification
Criteria to Become a Certified Crucial Learning (CL) Trainer.
- Must have attended a recent CL program
- Previous facilitation experience is helpful but not essential
- Sign an delivery agreement with Crucial Learning
- Attend a one hour, virtual Orientation Meeting held 4 weeks before certification training
- Certification is conducted over two days, covering content mastery, teach-backs, exercise facilitation, and platform navigation
- To become fully accredited, a Trainer must facilitate 3 programs per year and report on the Lives Impacted Portal
- Certified trainers gain access to "Fast Track" certification programs, ongoing support, and additional resources.
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Fast track
Getting Things Done
Fast Track Certification
Steps to Becoming a Certified Trainer in Multiple Crucial Learning (CL) Programs.
- Eligibility: Must be a Crucial Learning certified trainer
- Step 1: Attend the course in which you are seeking trainer certification
- Step 2: Pass an online content knowledge assessment within 30 days of attending the course
- Step 3: Receive trainer materials from Crucial Learning after passing the assessment
- Step 4: Begin facilitating the new course
- Step 5: Train three classes of the new course within nine months to complete certification
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Community
The Power of Habit
Community
As a certified trainer, you become part of a supportive community designed to maximise your impact. Led by our Learning Experience Lead, the community provides ongoing assistance for training program planning, execution, and impact measurement.
Members benefit from quarterly virtual meetups, education sessions, peer to peer relationships, and other exclusive events and resources. The Trainer Community provides professional development opportunities, and empowers its members to continually enhance their skills and maximise their impact in organisational learning and development.
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Ready to get certified?
Becoming a Certified Trainer is a straightforward process:
- Attend a live virtual or in-person training in the course you wish to be certified in to build a strong foundation in the program content.
- Sign a delivery agreement with Crucial Learning.
- Attend a one hour, virtual Orientation Meeting held 4 weeks before certification training.
- Certification is conducted over two days, covering content mastery, teach-backs, exercise facilitation, and platform navigation (note: previous facilitation experience is helpful but not essential).
- To become fully accredited, a Trainer must facilitate 3 programs per year and report on the Lives Impacted Portal.
- Certified trainers gain access to "Fast Track" certification programs, ongoing support, and additional resources.
- Once certified, trainers can purchase participant licences to support delivery of the program within your organisation.
Join an upcoming public course
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Already certified? Take the Fast-Track pathway
If you are already a certified trainer in a Crucial Learning course, you can extend your capability by becoming certified in additional courses through our Fast-Track pathway. Simply attend the course you wish to deliver and complete the self-paced Fast-Track assessment to demonstrate your understanding and readiness to facilitate.
Let’s talk about trainer certification for your organisation
Every organisation has different capability and scale requirements when building internal trainers. A short conversation helps us understand your needs and goals, and determine the most effective certification pathway that best supports your people and strategy.
Frequently asked questions
Why should I become a certified trainer with Crucial Learning?
Becoming a certified trainer allows you to build and lead powerful learning experiences that drive positive change in your organisation. Certified trainers gain the knowledge and confidence to teach crucial concepts, directly impacting organisational culture and performance, while advancing their own professional development.
What are the benefits of certifying internal leaders or employees as trainers?
Certifying internal trainers can help organisations implement training more flexibly and cost-effectively, customising it to address specific cultural and operational challenges. This tailored approach ensures better skill development and performance results.
What qualifications do I need to become a certified Crucial Learning trainer?
Candidates should have recently attended a Crucial Learning program. While previous facilitation experience is beneficial, it’s not essential. Certified trainers must also sign a delivery agreement with Crucial Learning and attend a one-hour virtual orientation meeting four weeks before their certification training.
What does the certification training process involve?
Certification training takes place over two days, focusing on mastering the content, practicing teach-backs, facilitating exercises, and navigating the training platform. After certification, trainers must deliver three programs each year and report outcomes on the Lives Impacted Portal.
Do certified trainers receive ongoing development opportunities?
Yes, certified trainers benefit from exclusive events, educational sessions, and peer-to-peer interactions within the trainer community, helping them continuously develop their skills and maximise their impact in organisational learning and development.
How do I get started with the certification process?
To get started, contact our team to discuss your goals and eligibility, register for an upcoming Crucial Learning course if needed, and join a virtual Pre-Training Orientation. This orientation covers expectations and logistics, helping you prepare for your certification training.
